Vacancy - Computer Information Systems Assistant
Job Title: COMPUTER INFORMATION SYSTEMS ASSISTANT, G6
Department/ Office: UNITED NATIONS ENVIRONMENT PROGRAMME
Duty Station: KINGSTON
Posting Period: 1 April 2011-1 May 2011
Job Opening number: 11-IST-UN ENVIRONMENT PROGRAMME-18812-R-KINGSTON (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting
The United Nations Environment Programme (UNEP) is the United Nations systems designated entity for addressing environmental issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. UNEP's Division of Environmental Policy Implementation (DEPI) works with international and national partners, providing technical assistance and advisory services for the implementation of environmental policy, and strengthening the environmental management capacity of developing countries and countries with economies in transition. This post is located in UNEP/DEPI at the Kingston duty station. Under the supervision of the Programme officer, the incumbent will carry out the following duties:
1. Monitor server and application for disruptions and downtimes;
Supervise maintenance of computer servers, workstations, peripheral devices, Uninterrupted Power Supply (UPS) systems and software for configuration, cleaning and repairs;
Arrange daily backups and storage of system and network files;
Monitor security vulnerabilities in the Windows Desktop and Office environment, to apply requisite patches.
2. Provide help desk services for staff, coordinating troubleshooting of computers and printers and of scanners, software applications and problems with
Provide technical support for database systems - Focal Point database, Travel Forecast, Project Matrix, CDS-ISIS (electronic library system);
Provide e-mail support, create new accounts, liaise with service provider, maintenance of email software and resetting of passwords;
Provide information technology support to Caribbean Environment Programme (CEP) Intergovernmental and Technical meetings;
focal point for headquarters IT projects as installation of Lotus Notes.
3. Ensure continuity and modernity of Caribbean Regional Coordination Unit (CAR-RCU) Local Area Network and Database
Revise and update both End-User and Internal IT Focal Point Instruction Manuals;
Update and maintain an inventory of the computer hardware, software and peripheral devices;
Provide recommendations to supervisor for hardware, software and other upgrades or new acquisitions for CAR/RCU and confirm proper delivery of items received.
4. Website maintenance and development:
Assist in maintenance of UNEP/CAR-RCU website, coordinate the updating of content and design and monitor for potential problems;
Provide support to CEP Partners and the Regional Activity Centres (RAC) hosting pages on the CEP website server;
Assist in the development and maintenance of Clearinghouse Mechanisms;
Liaise with service provider(s) in charge of revamped web design, and reporting to CAR-RCU CETA on status.
5. Perform any other assigned.
Good technical skills; ability to understand, analyze and solve server hardware and software issues and ability to work under pressure to provide prompt user support; ability to respond to changing requirements and assignments; ability to apply good judgment in the context of assignments
given; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.Communication:
Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interests in having two-way communication; demonstrates openness in sharing information and keeping people
informed.Planning and Organizing:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors
and adjusts plans and actions as necessary; uses time efficiently.Technological Awareness:
Installation of Lotus Notes; website maintenance and development; and monitoring applications such as virtualization software, replication software backup, Windows 2008, McAfee.
Completion of secondary school is required. Supplementary training in information management systems or related field is required.
A minimum of six years of progressive responsible experience in information management systems or related field is required. Experience at the international level desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another UN official language is an advantage.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Evaluation of qualified candidates for this position may include a substantive assessment which may be followed by a competency-based interview.
1. All applicants are strongly encouraged to apply online as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided.
2. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please send an email to firstname.lastname@example.org, quoting the job opening number in the subject
header of your email.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
G6 Step 1 Jamaican Dollars 2,182,745.00 gross per annum changing subject to satisfactory service in accordance with the schedule of increments, set out in the staff regulations and Staff Rules.
ONLY SHORT LISTED APPLICANTS WILL BE CONTACTED
All UN Staff please apply directly through:https://inspira.un.org/psp/PUNA1J/?cmd=login&languageCd=ENG
All external applicants please apply directly through:http://careers.un.org/